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 Westpac Security Scam

This scam looks very authentic and takes you to a Westpac "lookalike" site, where you will be asked to enter your userid and password details for your bank account. This information is then stolen with the risk that your bank account could then be raided as a result.

Westpac are taking steps to have this website shut down (it is based in the USA).

More information about this scam on Westpac's website.
See Westpac's recent email in response

 
 
 
 

Dear Valued Customer, 


- Our new security system will help you to avoid
  frequently fraud transactions and to keep your 
  investments in safety.
  

- Due to technical update we recommend you to
  reactivate your account. 


Click on the link below to login and begin using
your updated Westpac account. 

To log into your account, please visit the NetBank
website at https://olb.westpac.com.au/ 


To review your statement, log into your Westpac
account and click the eStatements & eNotices button 
in the left navigation of your Account Summary page.
Your new statement is listed in the left navigation
of the page. 

If you have questions about your online statement,
please send us a Bank Mail or call us at 
1-888-BKONWEB (256-6932). 

We appreciate your business. It's truly our 
pleasure to serve you. 

Westpac Customer Care 

This email is for notification only. To contact us,
please log into your account and send a Bank Mail. 

See Westpac's recent response to this scam

Westpac | Australia's First Bank
Please read immediately.


Dear XXXX,

Fraudulent e-mails have been sent to random e-mail addresses in the hope that they will find Westpac customers. The e-mail stated that Westpac was introducing a new security system and asked that you log onto Westpac Internet Banking to reactivate your account. This illegitimate e-mail may have looked similar to this:

Dear Valued Customer,

- Our new security system will help you to avoid frequently fraud transactions and to keep your investments in safety.
- Due to technical update we recommend you to reactivate your account. Click on the link below to login and begin using your updated Westpac account.

To log into your account, please visit the NetBank website at olb.westpac.com.au

If you have questions about your online statement, please send us a Bank Mail or call us at 1-888-BKONWEB (256-6932). We appreciate your business. It's truly our pleasure to serve you. Westpac Customer Care

Westpac approaches all matters regarding the security of your personal information with the utmost importance. Never provide personal or security related details, including your 8 digit customer ID or your password in response to an e-mail, even if it appears to have originated from Westpac. No customer e-mail addresses have been obtained from Westpac.

Follow these instructions to protect your online dealings with us.

1. Do not go to the Westpac Internet Banking sign in page from a link in an email.

2. Always log in directly from your browser. This way you will avoid being sent to a false site.

3. Check for a locked padlock symbol at the bottom right corner of your browser

4. Add your Westpac Internet Banking sign in page to your list of favourite internet sites that you visit regularly.

Westpac is committed to protecting and maintaining the privacy, accuracy and security of your personal and financial information. In conjunction with a number of external bodies Westpac is doing everything possible to stop this fraudulent activity and ensure your safety.

If you have any concerns, please contact us on 132 032.

Yours sincerely,

Paul Lilley
Paul Lilley
General Manager, Sales and Service

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